About samples and orders
Q:How can I get the samples?
A:Please contact us for 1-5 samples.We provide samples and return the samples cost in bulk order.
Q:How can I pay?
A:We accept pay by bank tranfer(T/T) or Paypel.
Q:When it will delivery after payment?
A:Samples will take about 3-5 days.Bulk order about 15 days.
Q:How can I make the order?
A:Contact the phone, email, Skype and other contact information published on the official website, and the salesman will contact you in time.
Q:Can I pay directly for what I need based on the price on the website?
A:Due to the sharp rise and fall of the exchange rate, the price on the website is only the reference unit price of the 1Kpcs batch order, which cannot be adjusted according to the exchange rate in time.
And we will also consult the corresponding transportation costs according to your specific needs, quantity and address. Please consult the real-time price and transaction terms by email, Wechat or skype.
About our capabilities
Q:Are you a manufacturer or trading company?
A:Yourun(Urun) is a professional cordless tools battery & charger manufacturer & trading combo more than 10 years.Our company is located in Shenzhen city,Guangdong Province.The three factories of Yourun Holdings are dedicated to the production and research and development of PCB boards, batteries, fans, lighting and other peripheral products. The factory covers an area of about 10,000 square meters. There are 21 R&D engineers, 33 quality engineers, and B2B and B2C sales teams. There are more than 30 people and more than 200 production workers.Warmly welcome to visit our factory at your convenient time.
Q: What is your battery monthly capacity?
A:Yourun(Urun) battery monthly capacity is 1800000-2500000pcs.We accept OEM/ODM project.
Q: What is your strength for ODM&OEM project?
A: OEM/ODM projects are welcome. We have our own molding and injection molding workshops, our own PCB board production workshops, R&D engineers who can provide the best technical support for our projects, and complete supply chain services. We invest in research and development of new products and new molds every year. We can provide customized services such as idea, 3D proofing, mold opening, etc., and also design and produce a variety of best-selling products for friends in many parts of the world.
Q: What about your warranty policy?
A: Yourun(Urun) offer one-year warranty for batteries,chargers,Adapters,LED lights,Fan,Inverter,etc. Any quality problems are created during warranty time. There is a professional after-sale service team for customer support and promotion.
Q:How is the defective rate of your products?
A:Less than 1%.